Windows Surface Pro 4 Charger Not Working

Disable apps and check battery usage in windows 10 going back to windows 10 a bit recently i noticed my surface pro was taking an unusually long time to charge and the fans started to rev up.

Windows surface pro 4 charger not working.

For more info see what to do if your surface power supply or charger doesn t work. For more info see install surface and windows updates. First check for things that might prevent your surface or windows from starting or the battery from charging. It might display such messages as plugged in not charging or battery not detected.

First to make sure your surface is working properly get the latest updates. So roll forward to 2016 03 same problem for me my brand new surface pro 4 delivered today worked at work but not at home because it does not charge. If you can borrow a friend s charger to see if it lights up and charges your surface that is the first step. You can try a charger from a sp3 sp4 newest surface pro 2017 if a friend has one.

Before you begin troubleshooting. Check the usb device to see whether it is working. If your battery is completely drained a surface dock may not be able to fully charge your device. I am academic staff in a top 100 qs ranking university and am based in the electronic engineering department in the uk.

If you are in the us you can go to a physical retail microsoft store and they will assist in diagnosing as well. We strongly recommend that you use only a genuine microsoft or microsoft licensed power supply one that either came with your surface or was purchased separately to charge the battery. Little did i notice the culprit was right there on my taskbar all along. Microsoft will provide one ac power cord replacement free of charge for each of your eligible surface pro devices.

If you have more than one surface pro device we need a replacement order for each one. Keep your surface pro 4 drivers and firmware updated. Download and install the latest drivers and firmware for your surface device. If you are in the us you can go to a physical retail microsoft store and they will assist in diagnosing as well.

No proof of damage is required to receive a replacement ac power cord. Slack s windows client was waiting in an attempt to connect to the internet. Make sure that the connections are secure and that nothing is plugged in to the usb charging port on the power supply. If you can borrow a friend s charger to see if it lights up and charges your surface that is the first step.

After the computer starts windows will automatically scan for hardware changes and reinstall all the usb controllers that you uninstalled. The surface pro 4 may have a battery issue if the battery level does not increase when it is plugged into a power source.